Privacy Policy

A Property PA is a boutique property consultancy providing lettings, compliance inspections, HMO management and tenant support services across Lincolnshire and Manchester.

For the purposes of UK data protection law, A Property PA is the data controller of your personal information. You can contact us at: info@apropertypa.co.uk

We may collect and process the following personal data:

• Name, email address, phone number (from enquiry forms)
• Property address and details (for inspection or management services)
• Payment information (processed securely via GoDaddy Commerce — we do not store card details)
• Communications you send us by email or through our website
• Technical data such as IP address, browser type and pages visited (via cookies)

We use your personal data to:

• Respond to your enquiries and provide our services
• Process orders for compliance reports and documentation
• Fulfil our legal and regulatory obligations as a property consultancy
• Send service-related communications (not marketing, unless you opt in)
• Improve our website and services

We process your data on the following legal bases under UK GDPR:

• Contract — to fulfil services you have purchased or requested
• Legitimate interests — to respond to enquiries and improve our services
• Legal obligation — to comply with applicable laws and regulations
• Consent — for any marketing communications (you may withdraw consent at any time)

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for 12 months. Data relating to completed services may be retained for up to 6 years in line with legal requirements.

We do not sell your personal data. We may share it with:

• GoDaddy Commerce (for payment processing)
• Professional advisers (solicitors, accountants) where necessary
• Regulatory authorities where required by law

All third parties are required to handle your data securely and in accordance with applicable data protection law.

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (where applicable)
• Object to or restrict processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@apropertypa.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Our website uses essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies without your consent. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time. The current version will always be available on this page with the date of last update shown above.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@apropertypa.co.uk.